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Almost a year ago I wrote about software development insurance. I showed how you could invest time and effort (= money) to safeguard your operation from exorbitant costs of change and maintenance. This insurance policy takes the form of comprehensive automated developer testing (a.k.a. unit testing or microtesting). That's at the code level. Code is produced by people. A lot has been written about people's motivation, soft skills, building teams, and fostering teamwork. This is all fine... until things go wrong. Being human, team members occasionally experience personal trouble. They are susceptible to mood changes. Their preferences and motivation change over time. Even your best people can suddenly lose focus. Can your team insure themselves against human failings? As it turns out, yes. Read how and why in “I've Got Your Back”, which Johanna Rothman and I just published in StickyMinds.com. After reading it, share it with your friends and colleagues. Discuss it in a retrospective. How will it change your experience? As always, I've got your back too. If your team(s) need help reaching their potential — or just getting unstuck — write to me.