NEWSLETTER SIGNUPThese articles — all original content by Gil Broza — first appeared in the 3P Vantage Point, our free weekly newsletter. To receive it, go here.
If you’re working on improving your product development processes, keep the following 10 matters in mind. These are some of the key points I wrote about in my book Deliver Better Results.
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“Our development process? Oh yes, there’s room for improvement. But not now, we’re busy.”
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You’re seeing a problem that your executives aren’t seeing. Shine a light on it, and work with them on fixing it (sharing this post with peers might help).
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There are many prerequisites to an organization’s success. Let’s focus on one that sounds obvious, but is often missed, with consequences to the business:
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This pithy expression describes a key behaviour for leaders who want great results.
In too many companies, the opposite happens, and the consequences include:READ MORE
At a new client, POs and managers routinely over-commit sprints, make changes midway, and roll a bunch of work to the next sprint.
Sounds easy to fix, right?
Frequent product feedback is a central element of modern development processes. But there’s a wide gap between theory and reality.
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In 2004, I joined a software company as a back-end tech lead.
Early on, I was given an explicit boundary: don’t talk to the front-end team.
You’ve tried. Not once, not twice. But the stakeholders still need your product development org to deliver better results.
In early 2025, a company has asked me to help them leverage AI development tools in their Scrum process.
They wanted efficiency gains, but I was worried.READ MORE
On a recent flight, this message popped up on the screen in front of me:
“Your friend in seat 42H has invited you to watch the movie together”READ MORE
Listening to people in the Agile space, I’ve noticed that many use “courage” and “safety” interchangeably. Doing so may indicate a cultural problem that can impact performance.
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I recently wanted to submit a proposal for a conference talk. Here are three of the requirements; can you see what’s common to them?
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There can be quite a gap between the intended effect of product features and the actual impact on their users.
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let’s talk about project lies, like these gems:
“I’m 90% done.”
“The status is green.”
“It will be ready by the promised date.”
“The new feature works fine.”
“Users are loving it!”
An enterprise Agile coach wrote to me just as my book Deliver Better Results came out: “Your book is timely.”
When I asked why she thought that, she answered: “The entire Agile community is struggling with how coaches, Scrum Masters, etc. define and deliver value.”
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This year (2023), I’ve seen a particularly high number of “Agile is dead” posts in my LinkedIn feed. This sentiment has been triggered and reinforced by mass layoffs of Agile roles. Here is my response.READ MORE
“Agile doesn’t work” pitfall #1: Organizations adopt practices, but practices are only effective when executed with the mindset (values, beliefs, and principles) that gave rise to them.
“Agile doesn’t work” pitfall #2: Rather than take the entire set, companies approach them piecemeal and therefore don’t achieve the potential.
“Agile doesn’t work” pitfall #3: The Agile approach is designed for the entire system of value delivery, but companies apply it mostly in the build part.
I often get this question: “My team works hard, but we struggle to achieve sprint goals and to finish as many stories/tasks as we’d like. What can we do?”READ MORE
You know what WIP limits are. But what do they apply to?READ MORE
I’m worried about a trend I’m seeing, which is jeopardizing companies’ product development.
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Leaders know the importance of articulating the vision, mission, and goals and aligning everyone to them. There’s another important matter to determine and align to, but it’s sometimes missed.
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Your behaviours as a leader affect the level of psychological safety your team feels, and thereby the outcomes they achieve.READ MORE
You know that a team should be 5-9 people? Let’s poke holes in that jewel of accepted wisdom.READ MORE
Of all the strategies for increasing agility and efficiency, a particularly powerful one is to defer commitments.READ MORE
The use of metrics continues to be a touchy subject in the development space. Managers use them, coaches get nervous about their use, and team members are stuck in the middle.READ MORE
All too often in organizations, a team is not actually a team, but a workgroup. Even if it’s cross-functional, folks attend meetings together, and they work off a single plan.READ MORE
Has your Agile implementation plateaued — despite improvement efforts?
If so, it might need a nudge.
Your organization has an Agile way of working. Your previous company probably did too, but theirs was different. And the popular Agile frameworks? They don’t all agree either.
In many Product Development organizations, who-decides-what about the product is hazy, inconsistent, or not fully defined. This limits the ability to deliver good value reliably.
When I started in software development, projects went ahead with high certainty: we made big plans and then executed on them. That didn’t always turn out well.READ MORE
A CEO asked me: “I can see how the teams and the product lines will operate with an Agile mindset, but at my level, how do I manage differently? How do I work with the other executives?”
Here is my quick (“elevator pitch”) summary:
And… how would you tell? Here is a story from Gil.
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Imagine you’ve been asked to join another Agile team. The person in charge meets you and during the introductory conversation, says “Mondays, we have the planning ceremony at 10. The other main ceremonies are on Friday afternoons…”
Rewind to where the person said “ceremony.” Did you feel excited? curious? nervous? unenthusiastic?
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Almost every organization is now showing interest in Agile. We seem to have all the ingredients for effective transformations: well-known practices, detailed processes, ever-improving tools, extensive literature, myriad certifications, and many consultants. How is it, then, that so few organizations are truly agile?READ MORE
Everyone who tries to adopt Agile in their organization quickly realizes that the change extends beyond the team, project/program, and value stream. It affects management too. But how? More specifically, what should managers focus on to support the change to Agile?
Try this sometime:
Survey your team members anonymously: “What’s the purpose of our daily standup?” (or daily Scrum, whatever you call it).
You might be surprised by the number of materially different answers you’ll get.
And then, you should be concerned over how many of those answers include words such as “updates” or “status.”
A few weeks ago I started helping out at one of the most Agile tech companies I’ve ever seen.
I looked into their current state. On the surface, they use a mix of Scrum and Kanban ideas that wouldn’t pass muster by the standards of either approach. Some practices are done loosely, while others are absent.
How does a group of managers truly become a management team, especially one that builds an Agile culture? READ MORE
At a technology company, the CEO called the VP Sales in and say, “I want Sales to be more like the tech team.”
Wait, what? Technology teams as the model of behavior?
For years, whenever people wanted to know about my Agile coaching practice, one thing I would bring up was, “I only coach the willing.”
Sometimes they would chuckle or nod understandingly. Yet, more often, they didn’t realize why I was saying this. I’m a professional coach, wouldn’t I coach everyone?
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Suppose you have Agile teams and things look good. Folks work on important initiatives, do high-value work, get feedback regularly, and deliver finished products/services to their intended consumers frequently.
Question: How long before things start to break down?
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Let’s say you’re joining a newly formed Agile team. Whether as a member or a leader, how can you help your team succeed?READ MORE
At the 2016 Path to Agility conference in Columbus, Gil gave the keynote Being Agile: Having the Mindset that Delivers. Ryan Ripley, host of the Agile for Humans podcast, interviewed him about this topic.
Next time you attach a deadline to some work, check your assumptions.READ MORE
If you’re picking up a new skill, method, or tool, how do you learn to apply it?
Perhaps you like to read instructions and follow them. Or maybe you prefer to have an expert teach you. Another option is trial-and-error. There are multiple learning styles.
What if you’re learning something as deep and impactful as an overall approach to work, such as Agile?
Modern development is predicated on strong teamwork, but too many teams get stuck in the “Storming” stage. READ MORE
How do you lead with both heart and mind? Why would you care do to that? And how do you overcome the organizational barriers to a people-first culture? Selena Delesie, host of the Lead With Love Virtual Conference, held a deep-dive interview on these matters with Gil in January 2017.READ MORE
Imagine yourself in a planning meeting. The team is considering options when someone says, “How can we fail fast with this one?”
What’s going through your mind?
Every Scrum team conducts a daily standup meeting. However, in its popular, canonical form, it hurts teamwork.
Being in the business of helping development teams and organizations become more effective, I get to see very diverse starting points. The clients of the last few months, however, had a lot in common.
Like most people, I carry various kinds of disaster insurance. If I crash my car, I’ll get paid back its worth. If my house burns down, I will lose lots of personal effects and time, but not my financial investment.
Even if the law or mortgage lenders didn’t require car/home/life insurance, I would still buy them. They are a large expense but they have a huge benefit: They allow me to live my life without fear of financial ruin.
If you could buy a policy on your software development efforts, guaranteeing some quick recovery if anything goes horribly wrong, would you?
My company assessed three teams for a client. One of the three is actually one of the most Agile teams we’ve observed in an enterprise environment, and their customers are really happy with the value delivered. Yet, they’re not perceived as such by IT management because they don’t fit a ‘cargo cult’ understanding based on process.