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10 Matters for Delivering Better Results

If you’re working on improving your product development processes, keep the following 10 matters in mind. These are some of the key points I wrote about in my book Deliver Better Results.
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Improve How We Work? Not Now, We’re Busy

“Our development process? Oh yes, there’s room for improvement. But not now, we’re busy.”
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The Invisible Costs of Freezing Budgets

You’re seeing a problem that your executives aren’t seeing. Shine a light on it, and work with them on fixing it (sharing this post with peers might help).
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Moving out of the Process Twilight Zone

There are many prerequisites to an organization’s success. Let’s focus on one that sounds obvious, but is often missed, with consequences to the business:
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Watch the Work, not the Workers

This pithy expression describes a key behaviour for leaders who want great results.

In too many companies, the opposite happens, and the consequences include:READ MORE

What University Degrees Teach Us About Sprints

At a new client, POs and managers routinely over-commit sprints, make changes midway, and roll a bunch of work to the next sprint.

Sounds easy to fix, right?

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Do You Consume Enough Feedback in Your Process Diet?

Frequent product feedback is a central element of modern development processes. But there’s a wide gap between theory and reality.
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Stay in Your Lane

In 2004, I joined a software company as a back-end tech lead.

Early on, I was given an explicit boundary: don’t talk to the front-end team.

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Don’t tinker; transform. Gradually.

You’ve tried. Not once, not twice. But the stakeholders still need your product development org to deliver better results.

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Should You Let AI Write Your Automated Tests?

In early 2025, a company has asked me to help them leverage AI development tools in their Scrum process.

They wanted efficiency gains, but I was worried.READ MORE